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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James Lyons

James Lyons

October 21, 2025

5  out of  5
rating by James Lyons
"Jessy was very helpful, helped me get my car insurance set up in a couple minutes which was great!"
We responded:
"James -- thank you for the kind words and for selecting Kevin Cooke - State Farm Insurance Agency to take care of your auto insurance needs in the Chapel Hill / Durham, NC area! Kevin."
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Antonio Bowen

October 7, 2025

5  out of  5
rating by Antonio Bowen
"Jessy has been a great help when I've needed it at. Thanks for the great service."
We responded:
"Antonio--thank you for the kind words and recognition for Jessy's remarkable service!! I appreciate you choosing Kevin Cooke - State Farm for your home insurance needs and your auto insurance needs!! Best, Kevin."
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Todd Baron

October 3, 2025

5  out of  5
rating by Todd Baron
"Our first face-to-face meeting with Kevin was so very positive. He showed a keen interest in our unique insurance situation and provided valuable advice on coverage options that med our needs without the feeling of unnecessary upcharges. He is very kind and personable. We will no doubt continue with his services."
We responded:
"Todd!! It was my pleasure to sit with you and Beatrice. thank you for very much for the kind words and I am happy we took care of your life insurance needs at Kevin Cooke-State Farm. Best, Kevin. "
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Wendy Cline

September 30, 2025

5  out of  5
rating by Wendy Cline
"NC DMV sent us a notice saying that we had let our liability insurance lapse on our car. However, they had the incorrect VIN for the car and we had been paying auto insurance on the car since 2008. We assumed that the DMV had incorrectly typed the VIN. However, Kevin figured out that it was State Farm that had the incorrect VIN and it had been incorrect since before he took over our account. The good news is that he straightened out the confusion with no trouble to us. Thanks, Kevin!"
We responded:
"Hi Wendy -- thank you for the kind words. I appreciate both you and Tim allowing some time to get the corrections taken care of. All is good! Thanks for being loyal State Farm auto and home insurance customers--Kevin. "
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Barbara Johnson

September 25, 2025

5  out of  5
rating by Barbara Johnson
"Super responsive and professional!"
We responded:
"Hi Barbara -- thank you for the high marks!! I am so happy we were able to take care of insuring your new NC home! Kevin. "
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Mariechen Johnston

September 24, 2025

5  out of  5
rating by Mariechen Johnston
"I'm so grateful to Kevin He's fabulous and answered all my questions and issues are resolved."
We responded:
"Hi Mary -- it is always my pleasure!! Thank you for allowing Kevin Cooke - State Farm to take care of your home insurance and auto insurance. It was nice to visit with you!! Kevin. "
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Yvonne Jukes

September 17, 2025

5  out of  5
rating by Yvonne Jukes
"Jessy was extremely helpful – he quickly helped me get set up over the phone with full coverage. Super efficient, polite, and all around a pleasure to do business with."
We responded:
"Yvonne -- thank your for choosing Kevin Cooke -- State Farm Insurance Agency for your auto insurance needs! I am pleased Jessy displayed remarkable customer service and am thankful for your recognition! Best, Kevin. "
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Marc Johnson

September 12, 2025

5  out of  5
rating by Marc Johnson
"Great customer service from this agent. My daughter has started her 4 year pharmacy school at UNC and we received rental policy, car and life insurance from them. Jessy was great to work with and Kevin was too. We look forward to them addressing our future insurance needs in the RDC area. Best, Marc"
We responded:
"Marc!! First off…Thank you for YOUR service!! We are thrilled you and Maya chose Kevin Cooke- State Farm! We appreciate your kind words and I look forward to meeting in person when next you are in Chapel Hill—Kevin "
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Caitlyn Brown

August 28, 2025

5  out of  5
rating by Caitlyn Brown
"Kevin and his team have been extremely hopeful through a whole process with insurance and filing claims for me, especially very recently after an accident. Despite all of my phone calls and getting them on the phone with me, they have never been short with me. They've been very straightforward and honest about any opinions that they have, especially if you feel like you're jumping the gun on everything. They'll be honest with you and they're never afraid for you to have a question that they feel like they can't answer cause they will try to find the answer for you."
We responded:
"Caitlyn--thank you for the very kind recognition!! Happy things are moving along with your claim. We are always happy to assist and looking forward to taking care of putting your new car on you auto insurance policy! Thank you for choosing Kevin Cooke--State Farm! Kevin"
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Breyana Masterson

August 26, 2025

5  out of  5
rating by Breyana Masterson
"Kevin is the best! He helped our family find the best coverage to meet our needs. He is friendly, professional, works quickly and efficiently. Highly recommend!"
We responded:
"Bre-- thank you so much for the recognition of our remarkable service! We are happy to take care of your family's home insurance as well as auto insurance--Best, Kevin "
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Dennis Cerillo

August 13, 2025

5  out of  5
rating by Dennis Cerillo
"This team have been present all throughout our needed assistance. Each of the teams, medical,injury,auto have been very helpful. You can feel they care for you!"
We responded:
"Hi Dennis, thank you for the kind recognition. I am happy State Farm Auto Claims has moved things along with your claim. We appreciate you doing your home insurance and auto insurance business with Kevin Cooke-State Farm. Best, Kevin."
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Rosa Gaddy

August 7, 2025

5  out of  5
rating by Rosa Gaddy
"Calvin were very fantastic"
We responded:
"Rosa -- thanks very much for the very kind words. It is my pleasure to assist both you and Rufus with you home and auto insurance needs. Please always reach out and know I am always ready to help--Kevin. "
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Tyrone Smith

August 5, 2025

5  out of  5
rating by Tyrone Smith
"I have been dealing with Kevin at State farm for about 12 years and I stay with the company because of him and his staff they do a really great job treat you like family and always answer when needed Thanks guys keep up the good work"
We responded:
"Ty! You are the man! we appreciate your loyalty to State Farm and allowing Kevin Cooke State Farm to take care of you family's home and auto insurance needs--Kevin "
Profile photo of Hayley Burgette

Hayley Burgette

August 4, 2025

5  out of  5
rating by Hayley Burgette
"Kevin & his team have always been so kind and helped with any questions I may have! Highly recommend!!"
We responded:
"Hi Hayley -- thank you for your recognition of our team's remarkable service!! We appreciate you allowing us to take care of your family's life insurance needs--Kevin. "
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Terri Harrell

August 1, 2025

5  out of  5
rating by Terri Harrell
"Our companies have done business with Kevin Cooke State Farm Agency for many years. They alway provide us with excellent and professional services for our insurance needs in addition to great prices. Kevin and his team take extra time and patience to make sure we understand and are satisfied with their services."
We responded:
"Terri!! Thank you!! It is always a pleasure to take care of all your personal line's needs...home insurance, auto insurance, life insurance as well as your business insurance. We appreciate the kind recognition and look forward to always serving you with pleasure--Kevin. "
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Krzysztof Szall

July 31, 2025

5  out of  5
rating by Krzysztof Szall
"Kevin and his team are always helpful, knowledgeable and help me make informative decisions. Response time is excellent and professional."
We responded:
"Krzys -- We appreciate the kind words!! Thank you for choosing Kevin Cooke - State Farm. Please reach out to us if we can help in any way--Kevin."
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Carson Fletcher

July 28, 2025

5  out of  5
rating by Carson Fletcher
"Jessy is super helpful & always on it. He explained our policy & coverage to us and made sure we quickly received the documents we needed."
We responded:
"Carson -- glad to hear Jessy was remarkable!! Thank you for choosing Kevin Cooke - State Farm for your renter's insurance needs in Chapel Hill! Kevin. "
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Adam

July 25, 2025

5  out of  5
rating by Adam
"We have a few policies with Kevin Cooke Agency and are very happy with the service. Jessy was great at expediting a policy for us recently and found a rate that worked well for us."
We responded:
"Adam--you're very welcome! I'm glad to hear that Jessy provided such outstanding customer service. If you need any further assistance or have any questions about your State Farm Insurance policies, feel free to reach out. Thank you for choosing Kevin Cooke - State Farm!"
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Grace Terry

July 9, 2025

5  out of  5
rating by Grace Terry
"Jessy was extremely helpful with smoothly getting my renters insurance for my post grad apartment. Thanks!"
We responded:
"Grace--thank you for the kind words! I am thrilled Jessy displayed his customary remarkable customer service in helping you achieve your goal! Thanks also for choosing Kevin Cooke - State Farm for your renter's insurance needs-- Kevin. "
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Caleb Luck

June 27, 2025

5  out of  5
rating by Caleb Luck
"Our account manager, Jessy, provided excellent assistance! He was very friendly and helped us in a timely manner."
We responded:
"Caleb -- Thank you for taking the time to leave us some kind words! We appreciate your home and auto insurance business. let us know if we can assist you in any way-- Kevin. "
Profile photo of Ram Kumar

Ram Kumar

June 24, 2025

5  out of  5
rating by Ram Kumar
"Had a great experience working with Jessy at State Farm for our home insurance. The pricing was competitive, and he was very responsive, especially with the tight timeline for our quick closing. He also accommodated all underwriter requests promptly, making the process smooth and stress-free. Highly recommend!"
We responded:
"Ram — thank you for the kind words! I am thrilled Jessy displayed his customary remarkable customer service in helping you achieve your goal! Thanks also for choosing Kevin Cooke - State Farm. "
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Trevor Raines

May 20, 2025

5  out of  5
rating by Trevor Raines
"Moved my insurance policy from Florida without a hitch. Jessy was very helpful and made this easy for me (nice break from the DMV). They are also super quick with the phone! Would recommend if choosing State Farm."
We responded:
"Trevor-- we appreciate your kind words! Thank you for choosing Kevin Cooke State Farm to service your NC Auto Insurance needs--Kevin."
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young_yoshee

May 13, 2025

5  out of  5
rating by young_yoshee
"Kevin did a good job"
We responded:
"Alex! Happy we were able to take care of getting you the right life insurance coverage for your budget! I appreciate your kind words—Kevin."
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Dimitri Angelov

May 5, 2025

5  out of  5
rating by Dimitri Angelov
"Kevin Cooke’s State Farm agency has been a great help to me the past couple years I’ve been living in Durham. They’ve helped give me the lowest prices for my car insurance payments compared to other auto insurance companies and they’re helping me get the best deal for my home insurance as well. Both Kevin Cooke and his agent Jessy Sanchez-Aguirre reply to my questions quickly and Jessy went above and beyond helping me get the best deal for my home insurance. Great job all around."
We responded:
"Dimitri-- Thank you for the kind words. Thrilled we were able to save you some cash by bundling your auto insurance with your new home insurance! Happy Jessy delivered remarkable service, and we appreciate your recognition!! Kevin "
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Saddie Lowry

May 2, 2025

5  out of  5
rating by Saddie Lowry
"I have been with Kevin and his team for nine years. The customer service is exceptional and they show they care. If you are looking for honest insurance agent, call Kevin."
We responded:
"Saddie-- my pleasure! Thank you for the kind words and for allowing us to take care of home insurance, auto insurance and life insurance for your family. I appreciate you --Kevin. "