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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pankaj Sharma

May 12, 2026

5  out of  5
rating by Pankaj Sharma
"It was great dealing with Jessy Sanchez-Aguirrre. He helped me with multiple options and provided what exactly I was looking for. Highly recommend him and the agency for Auto and Home Insurance. Thanks!"
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KGC

May 9, 2026

5  out of  5
rating by KGC
"I called Kevin’s State Farm office to get quotes for auto, home and Umbrella insurance. Jessy answered the phone and he has been very responsive in providing reasonable quotes for coverage requested. iThe fact that I have an office I can call at any time during the day to immediately get a real person to ask about my insurance is very valuable to me and I hope that will not change. I hate dealing with AI. In couple of days, I signed up with State Farm and I am very happy about my decision. I wholeheartedly recommend Kevin’s State Farm agency."
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Z_Z

April 30, 2026

5  out of  5
rating by Z_Z
"Ruth Dye is the friendliest, more informative lady ever. She's the best- hands down!"
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Jenna Halenda

April 29, 2026

5  out of  5
rating by Jenna Halenda
"Ruth was super friendly and helped me promptly and efficiently!🤩"
We responded:
"Hi Jenna -- thanks so much for your recognition of Ruth's remarkable service! We are thrilled you chose Kevin Cooke State Farm for your renter's insurance needs! Best, Kevin. "
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Jeffrey Solis

April 13, 2026

5  out of  5
rating by Jeffrey Solis
"Prompt responses! I have been with Kevin and his team for a while and it has been a great experience."
We responded:
"Jeff- thanks so very much for the kind words! Happy you chose Kevin Cooke State Farm for your auto insurance needs--Kevin. "
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Sarah Stribling

March 25, 2026

5  out of  5
rating by Sarah Stribling
"Kevin and his team were so friendly and easy to work with! When I made a mistake on my end, they quickly fixed it and got me the necessary documentation. They were very fast and professional, I highly recommend using them for your insurance needs!"
We responded:
"Sarah— thank you for choosing us for your insurance needs! I am thrilled we were able to deliver remarkable service while getting you the documents you needed timely—Kevin "
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Leah Denise Wyatt, MSc.

March 18, 2026

5  out of  5
rating by Leah Denise Wyatt, MSc.
"Kevin is the exact reason why an insurance agent is incredibly valuable. I have been with Kevin for about a decade now. He remembers things about my family and responds to unique requests! I was looking for a used car and within one week he matched me another client of his who was selling! The other client and I both sang his praises when we met. Kevin is amazing and builds careers for other agents. The entire team matches his energy and attention. I appreciate all that Kevin has done and I look forward to the next decade. :-)"
We responded:
"Leah!! This made my day! So happy to be your State Farm Agent! Thank you for allowing me to take care of your Auto Insurance, Home Insurance and Life Insurance...it is my pleasure. Thrilled you connected with Annie on the car!! That's amazing...Kevin. "
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Myka Molina

March 9, 2026

5  out of  5
rating by Myka Molina
"I had a great experience with State Farm. The staff named Ruth were very helpful and explained everything clearly about my insurance coverage. The process was smooth and professional. I highly recommend them if you are looking for reliable insurance."
We responded:
"Myka-- thank you for the kind recognition of Ruth's remarkable service. I am thrilled you chose Kevin Cooke State Farm for your insurance needs! Kevin. "
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Gopi Chaparala

March 5, 2026

5  out of  5
rating by Gopi Chaparala
"Ruth Anne Dye was very patient, friendly and professional while taking care of our needs. She was prompt in her response and explained the policy in detail. Great service."
We responded:
"Really glad we were able to take care of Anu's home and auto insurance! Thank you so much for recognizing Ruth's service and for your relationship with Kevin Cooke State Farm. Kevin."
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Rob Maile

March 5, 2026

5  out of  5
rating by Rob Maile
"Very helpful and quick service!"
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Nicky Lowry

February 26, 2026

5  out of  5
rating by Nicky Lowry
"Jessy was very helpful today during my purchase of my life insurance"
We responded:
"Nicky -- So happy Jessy was able to take care of you and your mom's life insurance needs by helping you select the right State Farm Life Insurance plan to fit your need as well as your budget! We appreciate the kind words!! Kevin. "
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michael Payne

February 20, 2026

5  out of  5
rating by michael Payne
"I have been very successful with State Farm my other insurance went crazy after a crash. Thankfully State Farm didn't feel the same way."
We responded:
"Michael-- thank you for choosing Kevin Cooke State Farm. Happy were able to meet your insurance needs at a price that was good for you! Kevin."
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David Hao

February 19, 2026

5  out of  5
rating by David Hao
"Kevin is incredibly knowledgeable. He truly puts himself in his clients' shoes and goes above and beyond to find the most suitable policy. He provides all the information and support you need without any pressure."
We responded:
"David, thank you for the kind words! I am thrilled we were able to help you find the proper auto insurance coverage for your needs! Kevin."
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Lihua Wang

January 22, 2026

5  out of  5
rating by Lihua Wang
"He is very kind, patient and helpful person! I am appreciative!"
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W Alpaka

November 20, 2025

5  out of  5
rating by W Alpaka
"It took a while, but my auto insurance was successfully transferred to NC. Thanks for your help."
We responded:
"Yuetong-- Thank you so much for choosing Kevin Cooke State Farm for your auto insurance and life insurance needs. We appreciate you allowing us to take care of your relocation from VA!! Welcome to NC! Kevin. "
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Jonas Sylvester

November 14, 2025

5  out of  5
rating by Jonas Sylvester
"quick reply, fast turnaround, clear answers"
We responded:
"Jonas -- thank you so much for the kind words! We appreciate you allowing Kevin Cooke State Farm to take care of your relocation from Tennessee to North Carolina-- WELCOME! Kevin."
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Srikrishnan Natarajan (Sreke)

November 1, 2025

5  out of  5
rating by Srikrishnan Natarajan (Sreke)
"We’ve been with Kevin Cooke for many years, and he has always provided outstanding, world-class service. Whether it’s adding new vehicles, changing homes, or filing claims, Kevin has been incredibly responsive and proactive every single time. Our recent claim was handled seamlessly, and he made the entire process effortless for us. Kevin also takes the time to explain coverage options, alert us to any premium changes ahead of time, and help us make smart choices to keep our insurance costs reasonable without compromising protection. He even guided us through getting an umbrella policy for added protection and helped us secure a great rate when our son became a teen driver. It’s rare to find someone who combines deep expertise, reliability, and genuine care the way Kevin does. We’re grateful to have him as our insurance agent and highly recommend him to anyone looking for someone who truly goes above and beyond for their clients! Would refer him in an instant to a family member or a friend !!"
We responded:
"Krishna -- it is my pleasure. Thank you for choosing Kevin Cooke - State Farm for all your insurance needs!! Kevin. "
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Jud Judson

October 31, 2025

5  out of  5
rating by Jud Judson
"Kevin's office is responsive. I have both Kevin's personal and work phone number, but I have yet to actively need his personal number. His staff is helpful and professional without being bureaucratic and overly formal. The fact that I have an office I can call at any time during working hours to immediately get a real person to ask about my insurance is invaluable, and I plan on staying with Kevin Cooke for the forseeable future. I can wholeheartedly recommend his agency."
We responded:
"Jud, thank you for your kind recognition! Thrilled Jessy delivered remarkable service. Best, Kevin."
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James Lyons

October 21, 2025

5  out of  5
rating by James Lyons
"Jessy was very helpful, helped me get my car insurance set up in a couple minutes which was great!"
We responded:
"James -- thank you for the kind words and for selecting Kevin Cooke - State Farm Insurance Agency to take care of your auto insurance needs in the Chapel Hill / Durham, NC area! Kevin."
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Antonio Bowen

October 7, 2025

5  out of  5
rating by Antonio Bowen
"Jessy has been a great help when I've needed it at. Thanks for the great service."
We responded:
"Antonio--thank you for the kind words and recognition for Jessy's remarkable service!! I appreciate you choosing Kevin Cooke - State Farm for your home insurance needs and your auto insurance needs!! Best, Kevin."
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Todd Baron

October 3, 2025

5  out of  5
rating by Todd Baron
"Our first face-to-face meeting with Kevin was so very positive. He showed a keen interest in our unique insurance situation and provided valuable advice on coverage options that med our needs without the feeling of unnecessary upcharges. He is very kind and personable. We will no doubt continue with his services."
We responded:
"Todd!! It was my pleasure to sit with you and Beatrice. thank you for very much for the kind words and I am happy we took care of your life insurance needs at Kevin Cooke-State Farm. Best, Kevin. "
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Wendy Cline

September 30, 2025

5  out of  5
rating by Wendy Cline
"NC DMV sent us a notice saying that we had let our liability insurance lapse on our car. However, they had the incorrect VIN for the car and we had been paying auto insurance on the car since 2008. We assumed that the DMV had incorrectly typed the VIN. However, Kevin figured out that it was State Farm that had the incorrect VIN and it had been incorrect since before he took over our account. The good news is that he straightened out the confusion with no trouble to us. Thanks, Kevin!"
We responded:
"Hi Wendy -- thank you for the kind words. I appreciate both you and Tim allowing some time to get the corrections taken care of. All is good! Thanks for being loyal State Farm auto and home insurance customers--Kevin. "
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Barbara Johnson

September 25, 2025

5  out of  5
rating by Barbara Johnson
"Super responsive and professional!"
We responded:
"Hi Barbara -- thank you for the high marks!! I am so happy we were able to take care of insuring your new NC home! Kevin. "
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Mariechen Johnston

September 24, 2025

5  out of  5
rating by Mariechen Johnston
"I'm so grateful to Kevin He's fabulous and answered all my questions and issues are resolved."
We responded:
"Hi Mary -- it is always my pleasure!! Thank you for allowing Kevin Cooke - State Farm to take care of your home insurance and auto insurance. It was nice to visit with you!! Kevin. "
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Yvonne Jukes

September 17, 2025

5  out of  5
rating by Yvonne Jukes
"Jessy was extremely helpful – he quickly helped me get set up over the phone with full coverage. Super efficient, polite, and all around a pleasure to do business with."
We responded:
"Yvonne -- thank your for choosing Kevin Cooke -- State Farm Insurance Agency for your auto insurance needs! I am pleased Jessy displayed remarkable customer service and am thankful for your recognition! Best, Kevin. "